ITS Statement of Mission and Values
Mission
Information Technology Services' mission is to provide the Swinburne community with the expert guidance, advice and support that enables Swinburne to achieve its 2015 strategic goals and realise its full potential.
Values
Communication: Through inclusion, openness, honesty and transparency, we promote effective communication.
Customer Focus: Valuing the importance of our customers, we provide effective services, quality resources and offer efficient solutions in order to satisfy customer needs.
Valuing people: We believe our people are our greatest asset. We encourage and support staff development and recognise their achievements. We appreciate the value of the entire Swinburne community in its diversity and encourage teamwork across all areas.
Innovation: We provide an environment where innovation is encouraged and provides an outcome beneficial to the Swinburne community.
Quality: We foster a culture that pursues excellence and high standards. We evaluate our performance and take actions to continuously improve.
Integrity: We behave with integrity by demonstrating consistency, objectivity and fairness in our interactions with others. We ensure that we take responsibility for our commitments and are accountable for our actions.
Respect: We listen, empathise, and act with integrity to ensure we treat each other and our customers well.